Legal · Customer Rights
Refund Policy
Summary. If you are not satisfied with The Perimenopause Reset, you may request a refund within thirty (30) days of purchase by emailing team@perimenopauseresetstore.com with the reason for your request. Each request is reviewed individually and in good faith. Approved refunds are processed within 5–10 business days to the original payment method.
1. Our Commitment
We stand behind The Perimenopause Reset. If, for any reason, the product does not meet your expectations, this policy explains how to request a refund.
2. The 30-Day Refund Window
You may request a refund within thirty (30) calendar days from the date of your original order confirmation. Requests received after the 30-day window cannot be processed.
To be eligible, you must:
- Submit your request via email to team@perimenopauseresetstore.com
- Include the email address used at checkout and the order reference number from your purchase confirmation
- Provide a brief, honest explanation of the reason for your refund request
3. How We Review Requests
Refund requests are reviewed individually and approved at our reasonable discretion in good faith. We respond within 48 hours and process approved refunds within 5–10 business days to the original payment method.
Reasonable, good-faith requests are typically approved. Examples include:
- The product did not match the description provided on the sales page
- The content did not meet your personal needs after review
- A technical issue prevented you from accessing or downloading the guide
- A duplicate purchase was made by mistake
4. Non-Refundable Circumstances
Refunds will not be issued in the following circumstances:
- Requests submitted more than 30 days after the original purchase date
- Requests made without a valid order email address or reference number
- Cases where fraudulent claims are suspected
5. Digital Product Notice
The Perimenopause Reset is a digital product (PDF). Because it is immediately accessible upon purchase, we rely on your good-faith declaration that the content did not meet your needs. We do not require you to "un-download" or return any files.
6. Contact for Refunds
To request a refund, email us at team@perimenopauseresetstore.com with the subject line "Refund Request — [your order email]". We will confirm receipt of your request within 48 hours.
You may also use the Contact Us page on this website.
7. Changes to This Policy
We reserve the right to update this policy at any time. Changes take effect when posted to this page. The policy in force at the time of your purchase governs your refund rights.